We act as the extension of our clients, serving as their warehouse and shipping facility. Publishers that use our services can choose to use their own customer service operation, where they handle their own phone calls, create their own invoices and process their own payments. In this scenario, the order data is passed to us in daily batches and we pick, pack and ship. In addition, we can offer Full-Service order management, warehousing, and fulfillment with the ability to fully integrate into your system.
We pick, pack and ship, then provide daily shipping confirmation files to our client. We are able to supply Advance Shipping Notifications to distributors and retailers as necessary.
Along with the storage and shipping of books, we also perform set assemblies, kitting, barcoding, and shrink wrapping services.